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Faithful Finish Lines Customer Support

Hi! Thanks for connecting with us. We will do all we can to assist you and provide excellent support, encouragement, and help.

What do you need help with?


Membership & Products

Get answers to your questions about our programs and products from Send Owl (printable products) and Teachable (courses and memberships).

Weight Loss & Food

Weight loss and diet questions.


Faith & Spiritual Growth

Answers to questions about Christian weight loss.

Support

Reach out to us directly if you need further help.


Contact & Connect

If you have questions, we are here to help. Rest assured that your credit card information is secure.

Contact Us

Contact us at [email protected]. We respond to emails Monday – Friday. Please allow 24-48 hours for response.

Email & Website Help

Your email is secure. Your email is never shared or sold.

At the bottom of every email we send is a link that says “Update profile.” Click there to change your email address or preferences.

Update your email profile here.
Update your email profile with this link at the bottom of every email we send.

Community

Ways to Connect with Our Community

Faithful Finish Lines also has developed an amazingly supportive community of people to encourage you and offer support.

We have a free Facebook group called Christian Weight Loss for Women. All women who desire weight loss from a Christian perspective are encouraged to join. Our membership and some of our paid programs also have private Facebook groups.

Contact Email

Contact us at [email protected]

We are a small business and respond to emails Monday-Friday. Please allow 24-48 hours for response.


Membership & Products

Membership: Answers to Frequently Asked Questions about Faithful Finish Lines memberships

Help for membership questions, orders, PDFs, printables, downloads, and more.

Yes, the Faithful Finish Lines membership closed at the end of March, 2025, but that’s not the end of our story. The Holy Mess Membership, which includes Christian weight loss support, is now available.


Courses

Courses: Answers to Frequently Asked Questions about Faithful Finish Lines courses

Help for courses offered by Faithful Finish Lines.

The Holy Mess Membership is more than just weight loss and helping you shed the pounds (although we will do that, too)

We know that breakthroughs happen when we invite God to be the center of our weight loss journey, and every area of our lives. As Christians, we help you overcome a lifetime of food battles with God’s power and strength. We teach you how your relationship with God is key for overcoming your battles with food.

You are welcome to join our programs if you are a Weight Watchers member or not.

Our programs give you additional faith-based support that you won’t find anywhere else.

Click here for Teachable Student Guides and the help link for logging into a course. If you still have trouble, contact us at [email protected].

Click here for Faithful Finish Lines courses you are currently enrolled in, or contact Teachable for further assistance.


Products

Products: Answers to Frequently Asked Questions about Faithful Finish Lines products

Our courses are hosted on a platform called Teachable. Send us an email at [email protected] for help with your products.


Challenges

Challenges: Answers to Frequently Asked Questions about Faithful Finish Lines Challenges

Here is information about Faithful Finish Lines is no longer offering challenges, but The Holy Mess includes challenges, a membership, and more.


Weight Loss & Food

Weight Loss: Answers to Frequently Asked Questions about Weight Loss

Check out www.theholymess.com for weight loss support and guidance.


Food

Food: Answers to Frequently Asked Questions about Food and Recipes

Click here for helpful weight loss recipes, cookbooks, and meal plans.


Faith & Spiritual Growth

Resources to learn more about what we believe

Go to The Holy Mess faith resources for more.


Faith

Faith: Answers to Questions about Faith

Have a faith question related to weight loss? Go to The Holy Mess faith support for more.

The Holy Mess Customer Support

For assistance with orders from Sara’s website, The Holy Mess, go to The Holy Mess Customer Support or email [email protected].

Karen Trocke-Kandah

Saturday 8th of February 2025

I have been unable to locate the February course and outline. I got January's but no February.

Sara Borgstede

Saturday 8th of February 2025

Hi Karen! I just sent you an email with the link to the February materials. In the future, please feel free to email us at [email protected], since we might not always see comments on the website right away.

Phyllis Stover

Thursday 23rd of January 2025

I am having trouble getting on my account to change my credit card. The one that is on there now is not valid.

Sara Borgstede

Thursday 23rd of January 2025

Hi Phyllis, Check out this student guide - https://support.teachable.com/hc/en-us/articles/360004256491-Student-Guide-Edit-Billing-Information. There are photos that show exactly how to do this. If you still have issues, please email [email protected] for assistance.