Hi! Thanks for connecting with us. We will do all we can to assist you and provide excellent support, encouragement, and help.
What do you need help with?
Membership & Products
Get answers to your questions about our programs and products from Send Owl (printable products) and Teachable (courses and memberships).
Weight Loss & Food
Weight loss and diet questions.
Faith & Spiritual Growth
Answers to questions about Christian weight loss.
Support
Reach out to us directly if you need further help.
Contact & Connect
If you have questions, we are here to help. Rest assured that your credit card information is secure.
Contact Us
Contact us at [email protected]. We respond to emails Monday – Friday. Please allow 24-48 hours for response.
Email & Website Help
Your email is secure. Your email is never shared or sold.
What if I want to update or change my email address?
At the bottom of every email we send is a link that says “Update profile.” Click there to change your email address or preferences.
Community
Ways to Connect with Our Community
Faithful Finish Lines also has developed an amazingly supportive community of people to encourage you and offer support.
Where can I get Christian weight loss support?
We have a free Facebook group called Christian Weight Loss for Women. All women who desire weight loss from a Christian perspective are encouraged to join. Our membership and some of our paid programs also have private Facebook groups.
Contact Email
Contact us at [email protected]
We are a small business and respond to emails Monday-Friday. Please allow 24-48 hours for response.
Membership & Products
Membership: Answers to Frequently Asked Questions about Faithful Finish Lines memberships
Help for membership questions, orders, PDFs, printables, downloads, and more.
Did the Faithful Finish Lines membership close? Why?
Yes, the Faithful Finish Lines membership closed at the end of March, 2025, but that’s not the end of our story. The Holy Mess Membership, which includes Christian weight loss support, is now available.
Courses
Courses: Answers to Frequently Asked Questions about Faithful Finish Lines courses
Help for courses offered by Faithful Finish Lines.
How is this different from other weight loss programs?
The Holy Mess Membership is more than just weight loss and helping you shed the pounds (although we will do that, too)
We know that breakthroughs happen when we invite God to be the center of our weight loss journey, and every area of our lives. As Christians, we help you overcome a lifetime of food battles with God’s power and strength. We teach you how your relationship with God is key for overcoming your battles with food.
I do WW. Why should I do your membership, too?
You are welcome to join our programs if you are a Weight Watchers member or not.
Our programs give you additional faith-based support that you won’t find anywhere else.
What if I can’t get logged in to a course?
Click here for Teachable Student Guides and the help link for logging into a course. If you still have trouble, contact us at [email protected].
What if I can’t find the Faithful Finish Lines course I bought?
Click here for Faithful Finish Lines courses you are currently enrolled in, or contact Teachable for further assistance.
Products
Products: Answers to Frequently Asked Questions about Faithful Finish Lines products
Our courses are hosted on a platform called Teachable. Send us an email at [email protected] for help with your products.
Challenges
Challenges: Answers to Frequently Asked Questions about Faithful Finish Lines Challenges
Here is information about Faithful Finish Lines is no longer offering challenges, but The Holy Mess includes challenges, a membership, and more.
Weight Loss & Food
Weight Loss: Answers to Frequently Asked Questions about Weight Loss
Check out www.theholymess.com for weight loss support and guidance.
Food
Food: Answers to Frequently Asked Questions about Food and Recipes
Click here for helpful weight loss recipes, cookbooks, and meal plans.
Faith & Spiritual Growth
Resources to learn more about what we believe
Go to The Holy Mess faith resources for more.
Faith
Faith: Answers to Questions about Faith
Have a faith question related to weight loss? Go to The Holy Mess faith support for more.
The Holy Mess Customer Support
For assistance with orders from Sara’s website, The Holy Mess, go to The Holy Mess Customer Support or email [email protected].
Karen Trocke-Kandah
Saturday 8th of February 2025
I have been unable to locate the February course and outline. I got January's but no February.
Sara Borgstede
Saturday 8th of February 2025
Hi Karen! I just sent you an email with the link to the February materials. In the future, please feel free to email us at [email protected], since we might not always see comments on the website right away.
Phyllis Stover
Thursday 23rd of January 2025
I am having trouble getting on my account to change my credit card. The one that is on there now is not valid.
Sara Borgstede
Thursday 23rd of January 2025
Hi Phyllis, Check out this student guide - https://support.teachable.com/hc/en-us/articles/360004256491-Student-Guide-Edit-Billing-Information. There are photos that show exactly how to do this. If you still have issues, please email [email protected] for assistance.